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This is the first of what might become a series on Virgin Train Ticket Search Oddities.
2017/06/16 - The case of the missing train ...
In this particular instance the first component was going to be from Bebington to Crewe, and I needed to catch a train leaving Crewe a little after 09:00. My initial search asked for trains arriving before 10:00, just to see what they all look like:
arriving at 08:54.
Did you see that?
arriving at 08:54.
Exactly the same search parameters, including the date, just that the time of arrival has now been set to "before 09:00."
The search box is shown here on the right.
And below are the results. Have a look. Have a close look. In particular, have a look at the date, and the times of the trains. It's claiming that there are no trains matching the search parameters, and it's giving me results for the previous day.
But in a generous reading, the first of those trains is the last train of the previous day, and the other three are the first three on the requested day. So in truth, these results do match my search parameters.
Bizarre. Just, bizarre.
Lovely design, lovely effects, smooth, clean, elegant.
All the gorgeous design is totally irrelevant if you don't actually get the right results. How much time has been spent making the site beautiful, and it still gives the wrong results!
Very frustrating, and leaves me with a complete distrust of the site. What is the purpose of the site? What is the one thing people come there for?
To find train information, and hence to buy tickets.
It's a bit of an "internet meme" these days, and not necessarily very useful, or enlightening, or helpful, but even so, this seems like the perfect time to say it.
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