Common Problem

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Can't log in

• Your login name and password are both Case Sensitive.
• Your login name will be your own name, your given name and family name, with the first letter of each in upper case and the remainder in lower case. You should not put a space between.
• Example: JaneSmith
• Example: JohnJones
• You probably want cookies enabled so you don't have to type your username and password every time you make an edit, or view a restricted page, although it's (mostly) not essential

Edits don't seem to take effect

There is a button on your browser to "refresh" the page. Try that.

Page locked

This indicates that someone else has the page open for editing, and they have been granted exclusive access until either they save their edits, or the time limit has elapsed. Note that the time shown is the time on the web server, and will not usually be exactly the same as the time where you are.

See EditConflictResolution for more information.

Edit conflict

This happens if someone else edits the page before you get to save your changes. Currently it also happens if you make a change, then go back to the edit page and try to make another save without reloading.

This is a bit technical, but you can avoid the problem if every time you edit a page, you hit the browser's "Reload" button. We're currently working on making this a non-problem.